What technical support comes with Servelets?
SimplerCloud Servelets are 100% self-manageable Virtual Machine servers. The infrastructure is very easy-to-use and you can install and administer it just like physical hardware. You will have the root password to do so.
SimplerCloud is responsible for the cloud infrastructure, resources, network and architecture. The servelets are to be self-managed by customers. You may also refer to our Customer Agreement page to find out more.
Additional technical support for application, OS and server management can be purchased at $50/hour, or on various ad-hoc or monthly plans. Please see our System Administration services page for full details. We provide a range of services that cover content migration, trouble-shooting, server panel management and security response work.