Posts by: admin

Cloud Storage Maintenance

We will be performing maintenance on our cloud storage cluster on Wednesday night, 5 February 2014, between 11pm and 5am (the next day) Singapore time. We will be optimising the storage cluster to distribute the storage load evenly among all the clusters.

We expect that there will be no downtime during this period, unless if there’s any further complications/issues. However, you might expect slower I/O access to the storage cluster during the period.

We apologise for the inconvenience caused.

High Latency Issue: DDOS Attack

We detected high latency and intermittent network connectivity issues to our Singapore cloud infrastructure’s network, starting from around 15:10hrs earlier today (3 February 2014). We immediately blocked the attack on our core router to mitigate the impact of the attack, and network connectivity was fully restored at around 15:50hrs after our upstream providers blocked the attack.

We apologise for the inconvenience caused.

10 Mins High Latency Issue: DDOS Attack

We detected high latency and intermittent network connectivity issues to our Singapore cloud infrastructure’s network, starting from around 16:10hrs Singapore time today (Wednesday, 29 January 2014). We have investigated and isolated the root cause of the problem to a DDOS attack to one of our customers’ servelet. The problem has been resolved after the DDOS attack is being blocked. Network connectivity was fully restored at around 16:20hrs and currently we are monitoring the network closely.

We apologise for the inconvenience caused.