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Network Maintenance: 21 Sept, 12AM-2AM Singapore Time (SGT)

Notice of Network Maintenance: 21 September 2014, 12am – 2am Singapore time (SGT)

We are scheduling a network maintenance to be conducted within this time period. To convert time to your time zone, please use this time zone converter.

Details of network maintenance

Maintenance Period: 2 hours
Downtime: 5-10 Minutes
Others: Intermittent inability to access your server from the SimplerCloud console for 30-60 minutes

Exact start of the 5-10 minute down time will be announced here once the upgrade has commenced.

Description:

We are conducting a core router upgrade and reboot as well as a re-installation of a new SSL certificate for our console proxy server.

During this period, please expect 5-10 minutes of intermittent downtime as we reconfigure and reboot our core router to upgrade routing capacity. All cloud servelets, dedicated and co-location customers will be affected.

Servelet users will also be unable to access their servelets through the console proxy server for approximately 30-60 minutes. This only means that you cannot access your servelets from the console in https://my.simplercloud.com, but the servelets themselves will be accessible, except for the 5-10 minutes of intermittent downtime due to the router reboot.

Once the upgrade is underway, we will post an update of the commencement of actual 5-10 minute intermittent down time.

We apologise for the inconvenience caused.

Cloud Storage Maintenance

Ongoing Optimisation of Storage Cluster: Some general maintenance to the cloud storage cluster will be performed on this/these date(s) this week:

Saturday, 6 September 2014, 10pm – 5am Singapore time (the next day)

We will be optimising the storage cluster to distribute the storage load and to improve I/O speed. No downtime is expected. However, some servelets may experience slower I/O access to the storage cluster during the period.

We apologise for the inconvenience caused.

Cloud Storage Maintenance

Ongoing Optimisation of Storage Cluster: Some general maintenance to the cloud storage cluster will be performed on this/these date(s) this week:

Sunday, 25 August 2014, 12am – 5am Singapore time

We will be optimising the storage cluster to distribute the storage load and to improve I/O speed. No downtime is expected. However, some servelets may experience slower I/O access to the storage cluster during the period.

We apologise for the inconvenience caused.